Privacy Policy – Skin Kneads
Last Updated: December 1, 2025
Skin Kneads (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and protect your information when you visit our website, book services, or purchase products.
By using our website or services, you agree to this Privacy Policy.
1. Information We Collect
1.1 Information You Provide
When you use our services, you may provide:
- Name
- Email address
- Phone number
- Billing or shipping address
- Appointment details
- Account or login information
- Messages or communication with us
Payment details are handled securely by third-party providers (we do not store full card details).
1.2 Skincare & Wellness Information (Optional)
To safely provide treatments, you may choose to share:
- Skin conditions or sensitivities
- Allergies
- Medications
- Other relevant health information
This information is used only for service purposes and kept confidential.
1.3 Automatically Collected Data
When you visit our website, we may collect:
- IP address
- Device and browser information
- Pages visited and interactions
- Approximate location
- Cookies and tracking data
This helps us improve your experience and website performance.
2. How We Use Your Information
We use your information to:
- Manage bookings and appointments
- Process purchases
- Communicate with you (confirmations, updates, support)
- Personalize your experience
- Improve our services and website
- Send marketing messages (only with your consent)
- Maintain security and prevent fraud
- Meet legal requirements
👉 We do not sell or rent your personal information.
3. Payments
All payments are processed securely through trusted third-party providers such as:
- Stripe
- Square
- PayPal
We do not store your full payment details.
4. Cookies & Tracking
We use cookies and similar tools to:
- Keep the website working properly
- Understand how visitors use the site
- Improve performance and marketing
You can disable cookies in your browser settings if you prefer.
5. Sharing Your Information
We only share your information when necessary, such as with:
- Payment processors
- Booking platforms
- Website hosting services
- Email and communication tools
- Analytics providers
We do not share your data for third-party marketing.
6. Third-Party Links
Our website may include links to other websites.
We are not responsible for their privacy practices, so we recommend reviewing their policies before sharing information.
7. Data Security
We use appropriate measures to protect your information from:
- Unauthorized access
- Loss or misuse
- Alteration
While we take security seriously, no online system is completely secure.
8. Data Retention
We keep your information only as long as needed to:
- Provide services
- Meet legal and business requirements
You can request deletion at any time.
9. Children’s Privacy
Our services are not intended for children under 13.
We do not knowingly collect data from minors.
10. Your Rights
You can request to:
- Access your data
- Update or correct information
- Delete your data
- Opt out of marketing emails
To make a request, contact us at:
📧 skinkneads.info@gmail.com
11. SMS Communication (If Applicable)
If you opt in to SMS messages (reminders or promotions):
- Message/data rates may apply
- You can opt out anytime by replying STOP
12. Updates to This Policy
We may update this policy from time to time.
Changes will be posted here with a new date.
13. Contact Us
If you have questions about this policy:
Skin Kneads
📧 skinkneads.info@gmail.com
📞 (347) 201-1494
📍 20 W 23rd St, 2nd Floor New York, NY 10010
